1. Introduction
Petfolio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our pet care tracking application and services.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, name, and password
- Pet Information: Pet names, photos, species, breed, birthday, weight, and other details you choose to provide
- Health Records: Veterinary visits, vaccinations, medications, and medical notes
- Activity Data: Food logs, medications given, milestones, and photos
- Payment Information: Processed securely through our payment provider (we do not store credit card details)
2.2 Automatically Collected Information
- Usage Data: How you interact with our app, features used, and time spent
- Device Information: Device type, operating system, browser type, and IP address
- Location Data: If you enable location services for features like favorite places
3. How We Use Your Information
- Provide, maintain, and improve our services
- Process your transactions and send you related information
- Send you medication reminders and appointment notifications
- Respond to your comments, questions, and customer service requests
- Send you technical notices, updates, security alerts, and support messages
- Monitor and analyze usage patterns and trends to improve user experience
- Detect, prevent, and address technical issues and fraudulent activity
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With Your Consent: When you explicitly authorize us to share information (e.g., sharing pet profiles with family members or pet sitters)
- Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, payment processing)
- Legal Requirements: When required by law, subpoena, or legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Protection: To protect the rights, property, and safety of Petfolio, our users, or others
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security audits and testing
- Secure authentication and access controls
- Regular backups and disaster recovery procedures
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Export: Download your data in a portable format
- Opt-Out: Unsubscribe from marketing communications
- Withdraw Consent: Withdraw consent for data processing where applicable
To exercise these rights, please contact us at privacy@petfolio.app
7. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal data within 90 days, except where we are required by law to retain certain information.
8. Children's Privacy
Petfolio is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction. By using Petfolio, you consent to the transfer of information to the United States or other countries where our service providers operate.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- Email: privacy@petfolio.app
- Website: https://petfolio-app.vercel.app